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Nelli Smart Hub X20 Pro

Nelli Smart Hub X20 Pro

Regular price $459.00 AUD
Regular price Sale price $459.00 AUD
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  • 30-Day Happiness Guarantee
  • Easy Setup
  • Ships in 1-2 Business Days

The Smart Routine Hub For The Whole Family

Nelli is a purpose-built routine system for the whole family — designed to help children and teens build independence, confidence and good habits that stick, while giving adults and carers the structure to stay organised together.

With personalised visual schedules, voice prompts that guide them through their day, and a rewards system that motivates, Nelli helps everyone take ownership of their routines — from school mornings to bedtime and beyond. 

For parents, that means less reminding, fewer power struggles, and a lighter mental load. 

🧠 Features built around behavioural science. 
☺️ Subscription free.
🌱 Designed to grow with your family
📦 Ships Australia-wide with free shipping
🇦🇺 Australian designed, owned and operated

Features

  • Personalised profiles
  • Visual schedules and voice prompts
  • Star rewards system 
  • Time-based, checklist, reminder or notification based tasks 
  • Set date reminders
  • Fun celebratory animations
  • Avatar & music customisation
  • Snooze functionality
  • Unlimited profiles included
  • Sync Multiple Nelli Devices

What's included

✓ Nelli Smart Hub

✓ Power cable

✓ Quick Start Guide

✓ Lifetime software and feature updates

Tech & Specifications

  • 10.4 inch Free Standing Touch Screen
  • Android 11 OS
  • Wifi (2.5 & 5GHz)
  • 32GB + 4GM
  • Capacitive Screen
  • Microphone
  • AU/NZ Power Adapter
  • 1 Year Manufacturer Warranty
  • NO Camera For Piece Of Mind
  • NO Battery to prevent it being moved around the house, dropped, or forgotten about with a flat battery
  • Package dimensions: L29.5cm D 14.3cm W22.4cm
  • Package weight: 1.5kg

30-Day returns, Free 1 year warranty

We’re confident you’ll love Nelli – but for peace of mind, every Smart Hub comes with a 30-day return window and a 1-year warranty. If there’s ever a manufacturing issue, we’ll take care of it.

View full details

All-in-one family routine hub

Features built around behavioural science for kids and less mental load for parents.

See Nelli in action

Watch how Nelli guides kids through their routines step by step

Play video

Built for peace of mind

30-Day Risk-Free Returns

Try Nelli in your home. If it's not the right fit, send it back within 30 days for a full refund.

Fast Shipping

Nelli will be on the way to you within 72 hours or less.

1-Year Warranty

Every Nelli Smart Hub is backed by our 12-month manufacturer warranty.

Customer Support

Our team is here to help you get set up and succeed with Nelli.

Still on the fence? Let the facts decide

Not all routine hubs are created equal.

Stay Connected With the
Nelli Parent App

The optional Nelli Parent App offers flexibility wherever you go. Stay connected to your child's routines, tasks, rewards, notifications and reminders from anywhere, with instant syncing to your Nelli Smart Hub.

Nelli Parent App

Built for real life, on the go.

Stay connected to what matters – even when you're away from home.

Quickly adjust tasks, rewards, or reminders from your phone.

* The Parent App is optional and requires a subscription — $4.99/month or $50.99/year. 7 day free trial. Cancel anytime.

The Nelli Parent App is designed to work with the Nelli Smart Hub and cannot be used on its own. All core Nelli features are fully available on the Smart Hub with no ongoing subscription.

Download on the App StoreGet it on Google Play
  • 5 stars: 182 (90%)
  • 4 stars: 21 (10%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
Some of the reviews shown are from related products the merchant grouped with this one.
N
Natalie H. (Australia)
Would give more stars if I could!

My sons who are 7 and 8 have always had issues with getting into a routine and gaining independence. Nothing has worked before. I had given up hope until our OT recommended Nelli and now I wish we got it sooner. They’re so motivated to complete their tasks by themselves and earn their stars towards their small and big goals. It allows them autonomy in what their goals are, their characters and helps to gain independence. I couldn’t recommend the Nelli enough!

B
Belinda (Australia)
Nelli Smart Hub Review

Great for my x2 ASD boys - great for setting up tasks and rewards! Although I put on Sunday clean room/ reset for the week - throw out rubbish, etc. Also I have one at bath age and 1 at Shower age (but older one still likes baths). So sometimes I don’t want him getting double stars for the same tasks. Great for if you have ADHD, too to take of some of the mental load & get dopamine for doing your tasks.

A
Arlo J. (Australia)
Amazing device!!

I have 3 neurodivergent kids and this has helped sooo much!!! Setting a routine and goals for pocket money has changed our mornings from arguments to a race to see who can tick off there tasks the fastest to get their stars! Communication with Lisa was so prompt she was so helpful I couldn’t recommend Nelli enough!!

T
Tara (Australia)
My favourite tech item from NDIS so far

As we kicked into term 3 I got sick and my husband had to take over mum duties, we run a tight ship as my son heavily relies on routine - having the Nelli tell them both what needed to be done for school each morning (and bedtime) when I was MIA was brilliant, my son even corrected my husband when he asked him to do something in the wrong order to what the nelli tells him.

It's been amazing so far, I've tried many many tech items via ndis and this, for us, is my favourite.

Tyson also really enjoys the little monster that dances now and often imitates the dance.

T
Tori (Australia)
Brilliant + life changing for our neurosparkly family

We have two kids- Autistic 7yo with ADHD, Cognitivie impairments + a 6yo who is likely ADHD inattentive / PDA traits. This little friend Nelli to our family has been a life changer.

One of our kids (6yo) seeks out the stars as motivation and it helps that she can be autonomous. She loves to change and choose her monster to see them dance, is ‘saving’ her stars to a better prize (but can always tap out 10 for a freddo when she chooses to). We have gone from twice daily tooth brushing battles to zero as the motivation/autonomy is there. We’ve started to increase to things like popping lunch boxes in the sink after school and will add items along the way.

Our 7yo has been loving static print out schedules so I went on a search to see how we could integrate tech. He loves to see a list of what to do written out, he loves to tick the stars but couldn’t care how many he has. He got up and fed the dog without being asked while we were asleep this morning- it truely is a brilliant habit forming tool. After a month of hating the hair brush, he has happily attempted it himself every day this week and allowed us to finish it.

We made sure to start with a shorter list to avoid a boom/bust obsession and it’s just part of our routine now.

Thankyou for such an amazing item!

A
Ash (Australia)
Every parent needs this!

The Nelli has become a core to our daily routine and household. From tasks that are basic for others like eating breakfast, brushing teeth ect to reminders for mum to take bins out and clean up the dog poo! Everyone loves it and their faces light up every time they get a star! Thank you for bringing routine and happiness back into our neurodivergent, chaotic household!

R
Racquel J. (Australia)
My kids are obsessed and so are we. Life is so much easier with the Nelli

We are a neurodiverse family and struggle to get things done without nagging and constant reminders and that then took a huge toll on us parents to have the constant mental load to remember to remind them and dealing with the tantrums that would come after.

I am absolutely amazed with how much my boys love this! And us as parents also. It’s super easy to use and our kids get so excited to hear Nelli out loud telling them what needs to be done and it’s all been done without any arguments! I can easily say this is the best investment for any family to reduce the load and encourage independence. I would highly recommend this to anyone!!

R
R. L. (Australia)
A total game changer!

I can’t recommend the Nelli enough! It has completely transformed our mornings from chaotic to calm. My daughter now takes full responsibility for getting herself ready without me having to constantly remind (or nag) her. The timer function is a game-changer—she loves racing against the clock, which turns boring tasks into a fun challenge.

The rewards system is another huge win! We sat down and chose the rewards together, so she’s actually excited to work towards things she really wants, and wants to save her stars instead of redeeming them straight away. No more manual sticker and chore charts or me trying to remember what tasks were done—it’s all there in the hub.

The best part, my kids are excited to use it every day, and it takes a load off my mental to-do list. If you want a smoother, stress-free routine (and fewer morning battles), this is 100% worth it! Nelli is already a household name and part of the family.

A
Anonymous (Australia)
My children love using Nelli it helps them be

My children love using Nelli it helps them be more organised and motivated to achieve tasks through out the day

V
Victoria B. (Australia)
We've had a great experience with the Nelli Smart Hub

We've had a great experience with the Nelli Smart Hub. It's easy to use, has been a fantastic addition to our home, and is already making daily routines easier.

The Nelli team has been incredibly helpful, friendly, and responsive throughout the process. Thank you for creating such a thoughtful product—I highly recommend it!

E
Em R. (Australia)
Wow

Wow. We have had our Nelli for 1 week today & the improvement of hard mornings & afternoons has eased. I love the reminders so I never miss medication time!
My son is ADHD, ODD, Autism level 3 & PTSD & already it's helping him become more independent. Started off small with just a few tasks whilst he adjusts to it but I'm so impressed & am telling everyone about Nelli as in 7 days it's already made such a difference. Thankyou Nelli ❤️

A
Anonymous (Australia)
Awesome product

Awesome product. Perfect fit for my daughter's needs

A
Andria S. (Australia)
Nelli is

Nelli is fantastic!

A
Abbie P. (Australia)
My boys are absolutely loving the Nelli hub

My boys are absolutely loving the Nelli hub. Morning and nights are getting much easier to manage and it's only been a few weeks.

R
Riley G. (Australia)
My kids love it!

Amazing device! My kids love it (7 and 12) I don't have to nag my kids to brush their teeth anymore! I only wish it had a chore list they could choose from to earn money instead of all timed tasks :)

L
Leandrea G. (Australia)
Absolute morning game changer

When I first bought the Nelli Smart Hub, I was honestly really sceptical. I thought, “This will probably work for a week or two while it’s new, then the kids will lose interest and we’ll be back where we started. ”

I have never been so happy to be wrong.

Before Nelli, our mornings were absolute chaos. I was at my breaking point trying to juggle getting everyone ready while caring for newborn twins. On top of that, I have two children on the autism spectrum, and mornings were filled with constant reminders, negotiations, meltdowns, and stress. Every day felt exhausting before it had even begun.

I genuinely cannot put into words how much this little hub has changed our lives. The stress it has lifted from my shoulders is incredible. Our mornings are calmer, happier, and so much more positive.

The kids absolutely love collecting their stars. What amazes me most is that they want to complete their routines. Instead of me nagging them every few minutes, they’re excited to check off their tasks and earn their rewards. I’ve even added extra jobs and responsibilities for each of them, and they actually get done without the usual battles.

For the first time in a long time, I don’t feel like I’m carrying the entire mental load on my own.

As a mum of six, including newborn twins and two neurodivergent children, I can honestly say this has been one of the best purchases we’ve ever made. If you’re wondering whether it’s worth it, from one exhausted parent to another, it absolutely is. I only wish we’d bought it years ago.

V
Violet R. (Australia)
Brilliant! Easing the mental load, one checklist at a time!

We are really happy with our Nelli Smart Hub and how user friendly it is. It is great to have routines and tasks implemented on Nelli to save constant verbal reminders and easing the mental load. Highly recommend!

K
Kathryn (Australia)
Absolutely brilliant!

We love our new Nelli!!

Our son (11, AuDHD) has been thriving with Nelli.

We have him set up with reminders and he ticks off his checklist of tasks daily.

He has been taking medication with reminders from Nelli (and not multiple reminders from me!!!), self care and hygiene have improved dramatically and we have been on time for school daily since Nelli was introduced.

We are arguing less because I'm not demanding he get dressed, brush his teeth etc. He does it in his own time with reminders from Nelli.

My mental health is better for the "life admin" assistance.

My husband was dubious when we introduced Nelli a few weeks ago and said today it's been one of the best things we've purchased in a long time.

As an added bonus - my son is now actively seeking more jobs to help with around the house to earn more stars (helping in the garden, help with cooking and dishes etc).

Something we never knew we needed but has become so handy in such a short time.

C
Chayse H. (Australia)
Pure Magic for Busy Families!

​I absolutely love our Nelli Smart Hub! Managing a busy household with multiple kids, school routines, and endless schedules can feel completely chaotic, but this little device has been an absolute game-changer for us.

R
Ryan B. (Australia)
Game changer for families!

The Nelli Smart Hun X20 has been a complete game changer in our home, she is providing so much independence and relieving the constant reminder battle. The kids took to her immediately and consistency has been breezy. This tool is great value for money when you look at her capability vs purchasing multiple tools that wouldn't do the job anywhere near as well. Highly recommend!

M
Mathias S. (Australia)
Must have device

Wow wow wow where do we start our family have enjoyed the nelli and out household Is more settled jobs now get done everyone is up when nelli tunes go off before nelli they wouldn't get up on there own now they up and doing everything nelli has changed our household for the best it's an amazing little device you will not regret buying I honestly should have brought sooner words can't express how amazing this device is please try it for yourselves xxx thanks heaps again nelli

L
Logan H. (Australia)
I like it

I am 10 and I like my Nelli. I like to earn stars for rewards, and I don't get mum and dad asking me lots of times to do something. Nelli helps me focus and reminds me when I get distracted

J
Jordi S. (Australia)
⭐️ Finally, Something That Actually Works for Our Family

We purchased the Nelli system for our son and I’ll be honest, at first my husband was shocked I even considered spending that much money on something that might work. The 30-day return option really helped take the pressure off and made it feel like a much safer decision.

And I’m so glad we did, because we honestly love it.

It has been such a positive addition to our home. That said, there is definitely a bit of a learning curve, and we’ve had to figure out how to make it work best for our family. In the beginning, our son did become quite fixated on only completing the jobs that were on the list, which was a bit tricky. But once we worked through that, it actually turned into a huge positive. He has even started asking for things to be added to his list (like taking the bins out), which we never expected and has been amazing to see.

The flexibility is great too. If we forget something, we can just add it in, and it keeps everything flowing.

We’ve also had to learn the different task types, reminders, notifications, and timed jobs, because he can get a bit “box fixated” if something isn’t ready to be done yet. That took a bit of trial and error, but once you get the hang of it, the system really starts to shine.

If I had one wish, it would be around the timed function. Right now it works as a timer to complete something within a set time, like cleaning your room before the time runs out. I would love a version where the timer starts when they begin. For example, for reading, it would be great if he could press start, read for 30 minutes, and then earn his stars once the time is up, rather than feeling like he has to rush.

But honestly, that is such a small thing in the big picture.
The biggest change for us has been the atmosphere in our home. There is so much less nagging, so much more independence, and just a lot more positivity. Things actually get done without the constant reminders, which has been such a win for everyone.

I would absolute

L
Levi M. (Australia)
Excellent

It has been a great addition to our family, Levi has adapted to it really well, it has helped him get into a good routine and enjoys getting rewards for the accomplishments he has done.

Here's our FAQs

  • No. The Nelli Smart Hub is forever subscription free with its core features on the hub and includes free lifetime feature and software updates. The team are always adding in new features and updates to make family life even smoother.

    There is the optional mobile Parent App you can choose to use on the go but it’s not necessary to use Nelli.

  • Nelli is designed for children aged 4–12, with routines that grow with them. Though parents and teens love Nelli too! We have some exciting new features coming that parents are going to love. Especially organised Mamas!

  • Yes. Every child gets their own personalised dashboard, tasks, rewards, and progress tracking. Parents love having their own Profile too!

  • Nelli is purpose-built for children’s independence. It doesn’t just display information –  it guides, prompts, and motivates kids to take ownership of their routines.

  • Absolutely. Nelli is built to cater to a diverse range of learning styles and needs, making it an inclusive platform for all children to develop and grow. Nelli incorporates visual graphics and text to talk audio features to cater for non-readers and visually impaired children. Nelli's ability to structure customisable tasks with icons and an easy to read timer clock means children can focus on one activity/task at a time, supporting executive functioning and children who may become easily overwhelmed.

See more frequently asked questions HERE!