Quick Start Guide
Getting started with Nelli is oh so easy!
Unbox your Nelli hub
Find the perfect spot in your home — somewhere central where the whole family can see it. The heart of your home is ideal.
Connect to WiFi
Plug Nelli in and follow the prompts to connect to WiFi.
Create your account
Set up your login credentials, password and PIN code. You'll be guided every step of the way.
Set up profiles
Create a profile for each child. Each one gets their own customised avatar, jingle, and more — do this with them, they'll love it!
Create some tasks
Set up daily tasks personalised for your kids. Do this with them — their input makes all the difference. See below for more on task types and the star points system.
Set up rewards optional
Set goals your kids will love working toward. Assign a star value to each reward and do this together — kids who help choose their rewards stay motivated longer. Recurring rewards like weekly pocket money work brilliantly too.
Connect your calendar optional
Nelli syncs with Google, Apple and Outlook calendars, so your family's schedule always stays in one place.
- Unlock with your PIN and head to the settings menu
- Scroll down to Calendar and select Manage
- Scan the QR code on your mobile to download the Nelli Parent App (no subscription required to connect a calendar)
- Follow the prompts
Rock n' roll, baby!
Nelli is ready to go. Watch your child's confidence and motivation build each day as they earn stars and work toward their goals. This is the moment you've been waiting for.
Your Nelli Max comes with a two-part wall bracket, so it sits flat and secure where the whole family can see it. It takes about 15 minutes.
- Pick your spot: close to a power point, at a height your kids can easily see and reach.
- Check for hidden pipes and electrical cables before you drill.
From the box
- Hub bracket and wall bracket
- A × 4 small black screws
- B × 4 washers
- C × 4 long wall screws
- D × 4 wall plugs (for brick or masonry walls — plasterboard anchors are not included)
- E × 2 locking screws (optional)
Not needed: 8 silver screws with flat ends. They come with the bracket for other devices, so you can set them aside.
Tools (not included)
- Phillips screwdriver
- Drill with a Phillips bit
- Pencil and a spirit level
Handy to have: a stud finder, a drill bit to suit your wall, and plasterboard anchors if your wall has no stud.
01 Attach the Hub bracket
Lay your Hub face down on a soft cloth or towel. Place the Hub bracket over the four screw holes on the back, with the two small tabs at the bottom (the edge with the ports). Screw it on with the 4 small black screws (A). Snug is perfect — no need to overtighten.
02 Mount the wall bracket on a timber stud (recommended)
Use a stud finder to locate a timber stud and mark its centre. Hold the wall bracket over the stud with the tabs at the bottom, and use your spirit level to make sure it's straight. Mark the two centre holes and drill small pilot holes. Then screw the bracket on with 2 long screws (C) and 2 washers (B).
03 No stud? Brick or masonry walls
Hold the wall bracket against the wall with the tabs at the bottom, and use your spirit level to make sure it's straight. Mark the four outer corner holes. Drill each hole with a masonry bit, then push a wall plug (D) into each one until it's flush with the wall. A gentle tap helps. Screw the bracket on with 4 long screws (C) and 4 washers (B).
04 Hang your Hub
Line up the Hub bracket with the wall bracket, then slide your Hub down until it sits flat and snug. Plug in the power cable and you're ready to roll!
Have a start time and a duration. Your child is prompted when it's time to begin, and earns stars for finishing before the timer runs out — making it fun and building genuine focus.
Have a start time but no set duration. Your child is prompted when it's time, but can take as long as they need — great for tasks where flexibility matters.
Ideal for more independent children. They manage their own to-do list and mark tasks complete themselves — no prompting sounds or reminders.
Just like notification tasks, but without star points. Perfect for casual prompts like "Don't forget your library book!" or "Put the bins out!"
Use small and big rewards
Smaller rewards — like a lollipop or 10 minutes of extra screen time — should be reachable within a few days. Bigger rewards teach saving and delayed gratification. Both matter.
Start with achievable goals
If your child can't see progress quickly, they may lose interest. Set early rewards they can earn fast, then gradually increase the challenge as confidence builds.
Try recurring rewards
Weekly pocket money is a great example — it gives your child a consistent goal and keeps motivation ticking along all week.
Kids don't resist routines — they resist confusion. Here's some inspiration to get you started. Scroll sideways to see all columns.
Morning routine| Time | Task | Days | Type | Stars |
|---|---|---|---|---|
| 6:50 AM | Wake up | Wkdays | Notification | |
| 7:00 AM | Make your bed | Wkdays | 5 mins | ★ |
| 7:10 AM | Get dressed | Wkdays | 5 mins | ★ |
| 7:20 AM | Have breakfast | Wkdays | 20 mins | ★ |
| 7:45 AM | Brush teeth | Wkdays | 5 mins | ★ |
| 7:55 AM | Brush hair | Wkdays | 10 mins | ★ |
| 7:55 AM | Pack lunchboxes | Wkdays | 10 mins | ★ |
| 8:10 AM | Pack bags | Wkdays | Notification | ★★ |
| 8:15 AM | Pack library bag | Fri | Reminder | |
| 8:15 AM | Pack instrument | Tue | Reminder | |
| 8:20 AM | Put shoes on | Wkdays | Notification | ★★ |
| Time | Task | Days | Type | Stars |
|---|---|---|---|---|
| 4:00 PM | Homework | M, Th | 30 mins | ★★★ |
| 4:30 PM | Get ready for soccer | Wed | Notification | ★ |
| 6:00 PM | Put bins out | Tue | Notification | ★ |
| 6:30 PM | Have showers | Wkdays | Notification | ★★ |
| 7:00 PM | Charge laptop | Wkdays | Reminder | |
| 7:50 PM | Brush teeth & bedtime | Wkdays | Notification | ★ |
| — | 15 mins reading | Wkdays | Checklist | ★ |
| — | Tidy bedroom | Sun | Checklist | ★ |